Have a Question?
Are you a factory or a trading company?
Exactly, we are a manufacturing & trading combo. We can manufacture, customize and supply your desired aftermarket auto parts.
What are your main products?
COWTOTAL is the largest and most professional supplier in China, which specializes in ignition systems, Systèmes EFI, composants du moteur, systèmes de suspension, systèmes de refroidissement, et plus, restauration pour les japonais, Américain, européen, et véhicules chinois.
What is your main market?
COWTOTAL has sold to more than 120 countries globally. Also, we have agents in Poland, Soudan, Dominique, etc.
How do you maintain our sound long-term relationship?
1) We keep good quality and competitive prices to ensure our customers benefit ;
2) We treat every customer as our friend and we sincerely do business with them, no matter where they come from.
How do you maintain our sound long-term relationship?
1) Focus on Japanese car parts for 20 années.
2) Various items and the one-stop buying source, save you money and time.
3) Instock hot sales, stable supply, and short-time delivery.
4) New product development fast, help you to win the market.
5) Fast feedback from the Chinese market for improvement.
How do you test your products before shipment？
Products are all tested by corresponding performance testing equipment. The self-developed will be installed in vehicles for testing.
What I need has not shown on your website, could u provide it?
Our sales are online, you can send your inquiry to us and we will find it in our system for you on time. If we are not online, u can leave a message for us, we will deal with your orders at first time.
Can you do my brand packing?
Oui, MOQ is 100-300pcs
Can you customize it for me if I send a sample to you?
Oui, we can do customized. Our production department develops items based on your request.
Can you develop items for me?
Oui, we have customized experience and a specialized R&D department. Please let me know your customized specification.
Can you open the module for me?
Oui, we can do OEM and ODM base on your requirement, and we can build the molds and fixtures for you.
Can you make the item if I can you a specification draft?
Oui, we can make items based on customers’ requirements, may I know which items do you want to make?
How can I get a sample?
Usually, we offer the sample for these situations:
1) Newlydeveloped products need quality tests from customers;
2) Customers confirm the order with a certain quantity and pay the deposit.
What is your sample policy?
We supply samples, but their fees and freight charge should be borne by the customer.
What if the product I received does not work?
Please feel assured that we will definitely be responsible for those product problems caused by our side. Please kindly help to provide photos or videos that can show the quality problems of our products. We need to know the exact problem and improve it in the future. “
What will you do for quality complaints?
Timely response within 24 heures, the proper solution within 2 jours. We attach great importance to sales and after sales service.
How long does the warranty run?
If it is a quality problem, normally is 1-2 years warranty.
What is the payment term?
En général, 30% deposit in advance and 70% payment before shipment.
What is the Payment Type?
Payment can be by Alibaba, T/T, L/C, D/P D/A, MoneyGram, Credit Card, PayPal, Western Union, Cash, or Escrow.
What is the shipping method?
It depends on your order. Normally, it could be shipped by sea, by air, or by express(EMS, UPS, DHL, TNT, FEDEX and etc.), please confirm with us before placing orders.”
Can you send it to my warehouse?
Sure, we can deliver auto parts to your destination.
